About Us
Environmental Excellence Training and Development Ltd are reputable solution providers working across the cleaning, hygiene and waste industry. Delivering quality education and training with particular expertise in healthcare, hospitality and commercial cleaning.
Environmental Excellence Training & Development Ltd
EETD are committed to providing you with solutions in both training and service provision. Listening to your requirements and identifying solutions that can be tailored in both content and delivery. Developing innovative solutions that will help develop high performing teams. Meeting immediate and longer term requirements for individuals and the business.
We provide a range of services including cleaning training, cleaning books and guides (originally publish by Cresta Books), pre -apprenticeship programmes, business consultancy, specialist cleaning services and we can source cleaning staff when extra resource is required.
We work with a number of colleges, universities and awarding bodies across the country. Our organisation is well equipped to identify emerging trends, funding opportunities and cutting-edge initiatives, which helps us provide bespoke programmes to meet the demands of industry.
Both national and international activity has featured proudly within our portfolio with services provided across the United Kingdom and in a number of countries including the United Arab Emirates.
Meet The Team
Managing Director
Delia Cannings
A consummate professional driven by a passion for the Cleaning Industry. Leading the Association of Healthcare Cleaning Professionals for many years from an educational perspective Delia remains focused on raising the educational profile of the Cleaning Industry and beyond.
Engaged with many industry projects and sitting on industry committees’ enables great access to initiatives and sharing of best practice.
The development of cutting-edge learning packages from entry to degree level has solidified the position of Environmental Excellence Training & Development as the number one training provider for education and training across the UK and beyond with particular expertise in the cleaning auditing arena supporting many NHS Trusts with Contract Reviews and Compliance. Delia seeks to satisfy the educational appetites of the Cleaning Industry, the NHS, Local Authorities and the Hospitality sector.
Delia continues to thrive personally and professionally infused by her passion for the Industry. The unique audience style that is Delia’s brand, has led to much demand enabling her company Environmental Excellence Training & Development to thrive. Delia’s projects have included several television appearances, media engagement, and appointment as the Chair of the British Cleaning Council, Patron of the Association of Healthcare Cleaning Professionals and Patron of the Domestic Cleaning Alliance, as well as being appointed as an external examiner for the University of Northampton.
Senior Business Support Advisor
Kelly Louise Smith
Kelly Louise Smith is Senior Business Support Advisor for Environmental Excellence Training & Development Limited.
This role supports marketing, procurement and learner / employer engagement. Kelly has a specific focus on developing industry links with healthcare, commercial cleaning companies, higher education, local councils and the hospitality industry.
Kelly supports the wider team by assisting them in the development of educational packages, which provide solutions for clients and identifies training requirements.
Kelly can offer advice and identify potential options for you to consider on how training can benefit you, your staff and your business.
Her skill set ensures that she can provide additional support to our clients and colleagues as they begin to explore potential solutions.
Employer Engagement Manager
Pat O’Mara
Pat O’Mara has been involved in the cleaning industry for many years working her way through the ranks from cleaning operator to senior roles within the Cleaning Industry. Pat has developed a reputation for success whilst leading on high profile projects locally, nationally and internationally.
A commercially and operationally experienced individual within cleaning and security operations. Also gaining qualifications in Human Resources which has enabled her to place people and business need at the heart of what she develops and delivers.
Specialising in learning and development Pat is both solution focused and decisive. Using experience, initiative and listening skills to develop opportunities in competitive business environments.
Challenges on the horizon associated with the world of Facilities Management maintain the spark to ignite Pat’s enthusiasm for the industry and its people.
Alongside her colleagues at Environmental Excellence Training & Development Ltd she has developed bespoke programmes for clients, as well as delivering accredited qualifications.
To this end, Pat has developed solutions for businesses that are specific, measurable, achievable, realistic and timely. Ensuring growth for both the business and its staff.
Business Development Executive
Marie Mathews
Vocational Tutor and Assessor
Vanessa Morrison
Vanessa Morrison is our Vocational Tutor and Assessor for Environmental Excellence Training & Development Ltd, she brings with her 15 years of professional experience which was developed whilst working within the NHS. Most recently as Cleaning Services Manager where she managed a large workforce and was instrumental in delivering a successful cleaning service through the pandemic and into the recovery period.
Vanessa holds an impressive portfolio of credentials which include specialising in cleaning as a science, decontamination processes, audit and compliance factors. An excellent communicator with a fabulous sense of humour.
Vanessa will be assisting clients from across the cleaning industry to become recognised as professionals through education and training. Supporting our NHS colleagues and Health Care Establishments to embed the National Standards in Healthcare Cleanliness.
Vanessa is also involved with delivering curriculum and assessing outcomes on a range of vocational courses across various sectors of the industry.
Client Endorsements
What Our Clients Are Saying
We have been fortunate to work in partnership with EETD for a number of years. They have provided us with service excellence, which has excelled year on year. Making a positive contribution to our staff development, succession planning and the service we offer in Social Housing. Providing innovative, engaging training solutions that meet the needs of our service.
I thought that I knew how to clean but I was doing a lot of things wrong. The Tutor was fantastic and clearly had my and my colleague’s health and wellbeing at the heart of the training. I really was not expecting this from a training course – I’ve asked if I can do the next stage.
We worked with EETD initially several years ago. The training and service was excellent and so we return to them regularly to support the development of our staff. That excellence has continued.
Not many trainers will be on site at 5.30 on a winters morning to set up, ready for their candidates.
The trainers build relationships with the staff and are always keen to participate in the training EETD delivers. Long may the relationship continue with Aston University and EETD.
Beyond exceptional the best investment we have ever made in training our staff. They came back to us buzzing with new skills and knowledge and asking what can they do next! We look forward to further development of a training partnership with you.
Thank you so much for your hard work over the five workshops, your energy and love for the subject stands out!
It has been an absolute pleasure to work with you and I hope we can again in the future.
Thank you very much for looking after us during our training at your centre last Monday. The service we received and the professionalism of your team was truly world class. An excellent facility with fantastic people.
A massive thank you for teaching me the skills I need to carry out teaching and assessing.
You are all so fabulous and really know your stuff! I would like to think I will take away a piece of your knowledge and skills and implement them into my every day role.
Everyone within Environmental Excellence, have been extremely responsive, helpful, and friendly. Their wealth of knowledge combined with their ability to tailor training workshops to our diverse workforce requirements have been greatly received by all the Trusts Cleanliness Technicians. The Trainers provide both practical and theoretical resource to engage candidates throughout their ‘learning journey’ supported by excellent demonstrations that encourage ‘Best Practice’ for staff working within healthcare environments.
I often contact them if I require advice or need further information within the specialist field of healthcare related cleaning compliance and operations. Assistance is always offered.
Their courses are designed for staff who have a responsibility for cleaning areas and patient related equipment within hospitals, nursing homes, private hospitals, GP’s surgeries and other healthcare environments.
My overall impression of Environmental Excellence as a preferred provider of ‘healthcare environment cleaning training’ is they continue to support the Trust by providing “first-rate” training workshops. I would highly recommend their services to colleagues within the industry.
I cannot thank you enough for your help and support over the past few months.
The service we have received is outstanding with Ronnie and his team going above and beyond. It has been a pleasure working with you.
A world class service, attention to detail beyond expectations with friendly approachable staff.
