About Us
Environmental Excellence Training and Development Ltd are reputable solution providers working across the cleaning, hygiene and waste industry. Delivering quality education and training with particular expertise in healthcare, hospitality and commercial cleaning.
Environmental Excellence Training & Development Ltd
EETD are committed to providing you with solutions in both training and service provision. Listening to your requirements and identifying solutions that can be tailored in both content and delivery. Developing innovative solutions that will help develop high performing teams. Meeting immediate and longer term requirements for individuals and the business.
We provide a range of services including cleaning training, cleaning books and guides (originally publish by Cresta Books), pre -apprenticeship programmes, business consultancy, specialist cleaning services and we can source cleaning staff when extra resource is required.
We work with a number of colleges, universities and awarding bodies across the country. Our organisation is well equipped to identify emerging trends, funding opportunities and cutting-edge initiatives, which helps us provide bespoke programmes to meet the demands of industry.
Both national and international activity has featured proudly within our portfolio with services provided across the United Kingdom and in a number of countries including the United Arab Emirates.
Meet The Team
Managing Director
Delia Cannings
A consummate professional driven by a passion for the Cleaning Industry. Leading the Association of Healthcare Cleaning Professionals for many years from an educational perspective Delia remains focused on raising the educational profile of the Cleaning Industry and beyond.
Engaged with many industry projects and sitting on industry committees’ enables great access to initiatives and sharing of best practice.
The development of cutting-edge learning packages from entry to degree level has solidified the position of Environmental Excellence Training & Development as the number one training provider for education and training across the UK and beyond with particular expertise in the cleaning auditing arena supporting many NHS Trusts with Contract Reviews and Compliance. Delia seeks to satisfy the educational appetites of the Cleaning Industry, the NHS, Local Authorities and the Hospitality sector.
Delia continues to thrive personally and professionally infused by her passion for the Industry. The unique audience style that is Delia’s brand, has led to much demand enabling her company Environmental Excellence Training & Development to thrive. Delia’s projects have included several television appearances, media engagement, and appointment as the Chair of the British Cleaning Council, Patron of the Association of Healthcare Cleaning Professionals and Patron of the Domestic Cleaning Alliance, as well as being appointed as an external examiner for the University of Northampton.
Senior Business Support Advisor
Kelly Louise Smith
Kelly Louise Smith is Senior Business Support Advisor for Environmental Excellence Training & Development Limited.
This role supports marketing, procurement and learner / employer engagement. Kelly has a specific focus on developing industry links with healthcare, commercial cleaning companies, higher education, local councils and the hospitality industry.
Kelly supports the wider team by assisting them in the development of educational packages, which provide solutions for clients and identifies training requirements.
Kelly can offer advice and identify potential options for you to consider on how training can benefit you, your staff and your business.
Her skill set ensures that she can provide additional support to our clients and colleagues as they begin to explore potential solutions.
Employer Engagement Manager
Pat O’Mara
Pat O’Mara has been involved in the cleaning industry for many years working her way through the ranks from cleaning operator to senior roles within the Cleaning Industry. Pat has developed a reputation for success whilst leading on high profile projects locally, nationally and internationally.
A commercially and operationally experienced individual within cleaning and security operations. Also gaining qualifications in Human Resources which has enabled her to place people and business need at the heart of what she develops and delivers.
Specialising in learning and development Pat is both solution focused and decisive. Using experience, initiative and listening skills to develop opportunities in competitive business environments.
Challenges on the horizon associated with the world of Facilities Management maintain the spark to ignite Pat’s enthusiasm for the industry and its people.
Alongside her colleagues at Environmental Excellence Training & Development Ltd she has developed bespoke programmes for clients, as well as delivering accredited qualifications.
To this end, Pat has developed solutions for businesses that are specific, measurable, achievable, realistic and timely. Ensuring growth for both the business and its staff.
Business Development Executive
Marie Mathews
Meet Our Associates
Associate
Chris James BSc (hons), PGCE, PGCPM, MA (Ed), FBICSc, FCMI, FCIWM, (CIWM) MROCC
As an Environmental Excellence Training & Development Associate, Chris has been involved with environmental science and cleaning education and development for over 30 years.
He is a biologist and environmentalist with a passion for the environmental science and sustainability. His driving ambition is to open the eyes of cleaning industry staff to the environmental issues they face, and the part they can play in reducing the impact of cleaning on the environment. Chris has been instrumental in the development of programmes which embrace Cleaning Science, Environmental Awareness and Infection Prevention and Control from entry to degree level .
He has worked for Colleges of FE, University, National Training Organisations, Sector Skills Councils, and a number of Awarding Organisations . Chris has held several prestigious posts including CEO of BICSc and WAMITAB
He has published a number of technical books and was member of the Government advisory panel on adult literacy, numeracy, and employability. In 2008 he conceived wrote and directed the WorldsSkills UK Team Clean Challenge for Euroskills in which the UK cleaning team won 4 Gold Medals.
In 2019 working with World Skills UK he initiated the development of an Environmental Skills competition.
Vocational Tutor and Assessor
Vanessa Morrison
Vanessa Morrison holds the position of Associate Vocational Tutor and Assessor with Environmental Excellence Training & Development Ltd, bringing extensive experience gained through many years of managing cleaning services within the NHS. Her practical expertise and in-depth industry knowledge enable her to promote and share best practice principles across a wide range of environments. Vanessa possesses an impressive portfolio of professional qualifications, with specialist expertise in cleaning as a science, decontamination processes, auditing, and compliance.
Renowned for her excellent communication skills and engaging personality, she combines technical knowledge with a positive and approachable style that supports effective learning and development.
Her experience extends across diverse sectors, including retail, transport, leisure, education, hospitality, and healthcare. This breadth of exposure reflects her versatility and commitment to supporting standards of excellence across the wider cleaning industry, ensuring training and guidance remain relevant, practical, and aligned with the evolving needs of the
profession.
Associate Trainer, AI and Marketing
Stewart Childs
Stewart is a Northamptonshire-based marketing strategist and trainer who helps
organisations and their teams use AI and modern marketing practice to work
smarter.
He brings senior marketing experience to every session. Stewart has worked as a marketing manager, as a marketing director in both B2B and consumer businesses, and as an account director at a design agency. He holds a business degree with a marketing specialism and is qualified with the Chartered Institute of Marketing.
For nearly two decades Stewart has run ADC Online, a digital marketing consultancy serving UK small and medium-sized businesses. His work there covers website development, search engine optimisation, Google Ads and content production. Today he works with businesses as a fractional marketing director, giving them senior strategic leadership on a part-time basis.
Stewart has been using AI tools in professional work for several years, well before they became mainstream. He now designs and delivers AI-in-business training to help staff use AI confidently and responsibly for everyday tasks. These include writing content, producing marketing materials, compiling reports and developing course content. His approach is practical and jargon-free. Delegates leave with techniques they can apply straight away, along with a clear understanding of the limitations and pitfalls to avoid.
Delegates have described his sessions as among the best CPD they have attended.
Stewart is passionate about making AI accessible and useful for people at every
level of an organisation, whatever their starting point.
Client Endorsements
What Our Clients Are Saying
At the beginning of this course, I was a little dubious as to whether it was suitable for me as I thought I was aiming a little too high having had no formal qualification training for a number of years with the majority being in-house.
I have to say I was at ease at all times since the commencement of the programme and thanks go to Steve for making the learning journey not only informative, but fun. I thought Steve mixed his excellent tuition with wit and humour which always puts people at ease and makes the Thursday evenings more of a pleasure than a back to school vibe.
I never felt under pressure during the programme and support was always there if needed. To submit assignments and get feedback as quickly as I did made me look to want to complete further assignments and also the course.
Thanks a million Steve!
The course has allowed me to have my own pace in completing and submitting work. Jo has been available and has been supportive throughout. It has helped that my position allows me to deliver IAG constantly throughout the working week and has allowed me time to reflect on my own practice
I have felt really supported throughout the programme and enjoyed gaining a deeper understanding of advice and guidance
Great news on Environmental Excellence Training & Development Ltd. achieving Matrix Accreditation and very well deserved. We appreciate all of your hard work and the standards of training that you have provided to our NHS staff
Thank you for the opportunity to undertake this course. I have learned a great deal throughout the programme and feel it has supported my development both professionally and personally.
Prior to starting the course, I was not always aware of the different leadership skills and behaviours I was demonstrating in my role. The course provided valuable opportunities for reflection and helped me gain a better understanding of my strengths as a manager, which has increased my confidence and reassured me that I am moving in the right direction developmentally.
I particularly valued the opportunity to gather feedback from colleagues. Without this course, I do not think I would have formally sought feedback in this way, especially through structured surveys and reflective activities. The process helped me gain a greater understanding of how others perceive my management style and highlighted areas for further development.
One of the most beneficial aspects of the programme was learning about coaching and mentoring. As a relatively new Curriculum Manager, I have already started applying some of these approaches when supporting tutors and colleagues. This is an area I would like to continue developing as I gain more managerial experience.
Overall, each unit encouraged me to reflect on my practice in a way that I would not normally have done. The assignments challenged me to analyse my role, behaviours, skills, and decision-making processes, providing valuable opportunities for self-evaluation and continuous improvement. I believe the knowledge and skills gained through this course will continue to support my development as a manager in the future
I learned a lot during this course which has given me the confidence and knowledge to manage my team effectively
We have been fortunate to work in partnership with EETD for a number of years. They have provided us with service excellence, which has excelled year on year. Making a positive contribution to our staff development, succession planning and the service we offer in Social Housing. Providing innovative, engaging training solutions that meet the needs of our service.
I thought that I knew how to clean but I was doing a lot of things wrong. The Tutor was fantastic and clearly had my and my colleague’s health and wellbeing at the heart of the training. I really was not expecting this from a training course – I’ve asked if I can do the next stage.
We worked with EETD initially several years ago. The training and service was excellent and so we return to them regularly to support the development of our staff. That excellence has continued.
Not many trainers will be on site at 5.30 on a winters morning to set up, ready for their candidates.
The trainers build relationships with the staff and are always keen to participate in the training EETD delivers. Long may the relationship continue with Aston University and EETD.
Beyond exceptional the best investment we have ever made in training our staff. They came back to us buzzing with new skills and knowledge and asking what can they do next! We look forward to further development of a training partnership with you.
Thank you so much for your hard work over the five workshops, your energy and love for the subject stands out!
It has been an absolute pleasure to work with you and I hope we can again in the future.
Thank you very much for looking after us during our training at your centre last Monday. The service we received and the professionalism of your team was truly world class. An excellent facility with fantastic people.
A massive thank you for teaching me the skills I need to carry out teaching and assessing.
You are all so fabulous and really know your stuff! I would like to think I will take away a piece of your knowledge and skills and implement them into my every day role.
Everyone within Environmental Excellence, have been extremely responsive, helpful, and friendly. Their wealth of knowledge combined with their ability to tailor training workshops to our diverse workforce requirements have been greatly received by all the Trusts Cleanliness Technicians. The Trainers provide both practical and theoretical resource to engage candidates throughout their ‘learning journey’ supported by excellent demonstrations that encourage ‘Best Practice’ for staff working within healthcare environments.
I often contact them if I require advice or need further information within the specialist field of healthcare related cleaning compliance and operations. Assistance is always offered.
Their courses are designed for staff who have a responsibility for cleaning areas and patient related equipment within hospitals, nursing homes, private hospitals, GP’s surgeries and other healthcare environments.
My overall impression of Environmental Excellence as a preferred provider of ‘healthcare environment cleaning training’ is they continue to support the Trust by providing “first-rate” training workshops. I would highly recommend their services to colleagues within the industry.
I cannot thank you enough for your help and support over the past few months.
The service we have received is outstanding with Ronnie and his team going above and beyond. It has been a pleasure working with you.
A world class service, attention to detail beyond expectations with friendly approachable staff.
