EETD celebrates achieving the Matrix Accreditation

Delia Cannings Executive Director Quote “Our achievement of Matrix Accreditation is a testament to the dedication, professionalism and unwavering commitment of our team. Providing high‑quality, impartial and accessible Information, Advice and Guidance is central to who we are, and this recognition confirms that our approach genuinely makes a difference to our current and future learners. We will continue to build on this success, strengthening our support for learners, partners and staff so that everyone has the guidance they need to progress with confidence and achieve excellence.” Matrix Accreditation – A Major Achievement for Our Organisation We are proud to announce that our organisation has successfully achieved Matrix Standard Accreditation, the UK’s national quality benchmark for Information, Advice and Guidance (IAG). This recognition confirms that our support for learners, staff and partners meets the highest standards of clarity, accessibility and impact. Matrix Accreditation reflects the strength of our culture, our commitment to continuous improvement and the dedication of our team. It demonstrates that our IAG provision is consistent, inclusive and designed to help every individual make informed decisions about their development and future opportunities. This achievement marks an important milestone in our ongoing journey to deliver exceptional support and guidance. We remain focused on strengthening our services even further, ensuring that everyone who engages with us receives high‑quality, impartial and meaningful guidance that empowers them to progress with confidence
From Trainee to Compliance Manager: Jerome Prosser’s Career Journey with Birmingham City Council and Environmental Excellence Training and Development.

In 2018, Jerome Prosser joined Birmingham City Council as an agency worker and successfully secured a place on the Council’s trainee programme, taking the first step towards building a long-term career. Upon completing the programme, Jerome secured a Grade 2 position within the Estate Services Directorate. Recognising the value of continuous learning and professional development, he was determined to gain the skills and knowledge needed to progress further. His dedication soon led to promotion into a Grade 3 Area Neighbourhood Caretaker role, where he took on responsibility for managing a team. Moving from a hands-on cleaning position into a supervisory role required him to develop expertise in both operational service delivery and people management. Understanding that further development was essential, Jerome embraced a range of learning opportunities, including internal training programmes delivered by Birmingham City Council and the ILM Level 3 Diploma in Leadership and Management, delivered by Environmental Excellence Training and Development. Successfully completing these qualifications provided him with the confidence, knowledge, and leadership skills needed to progress into a Grade 4 Compliance role. Speaking to the British Cleaning Council about his career journey, Jerome highlighted the impact that learning has had on both his professional and personal life:“I have a young family and, practically, I needed secure employment but wanted something that my family could be proud of. I wanted to be able to make a difference in what I did. I knew that to secure a role I needed to do more learning.The learning gave me so much confidence. It enabled me to have a career and progress in this career. Economically, it has contributed to a better life for me, and I am able to provide a better life for my family.” Jerome is also passionate about raising awareness of the importance of the cleaning profession and the vital role it plays within communities:“As a profession, cleaning is not really recognised, but it is one of the most important activities that takes place in any building. By cleaning correctly, you are contributing to the sustainability of a building.I know that I am providing a vital service to my tenants, making sure best practice is followed and keeping my team safe whilst working. I also know that my team and I contribute to creating a safe environment for all the residents of the buildings we are responsible for.” Jerome’s career progression has continued, and he has recently been appointed to the position of Grade 5 Compliance Manager. His achievements demonstrate how investment in learning and development can create meaningful career opportunities and support long-term professional growth. Environmental Excellence Training and Development has been delighted to support Jerome throughout his learning journey and is proud to have played a part in his success. Today, as a manager himself, Jerome actively encourages members of his own team to take advantage of professional development opportunities, that EETD offer, recognising that continuous learning is key to individual growth, organisational success, and effective succession planning. Jerome’s story is a powerful example of how ambition, commitment to learning, and the right support can transform a job into a rewarding and successful career. So what’s next?
Cleaning during Covid
Covid: How best to wash your reusable face mask – and what you shouldn’t do when cleaning it
How often do you wash your reusable face mask? According to a YouGov survey, only 13% of people in the UK are washing them often enough and in the correct way – so what is the best and most effective way to clean a mask? Delia Cannings, a health and safety cleaning expert explains what you should and shouldn’t be doing when you wash a reusable mask. Website: https://www.itv.com/news/2020-10-15/whats-the-best-way-to-wash-a-face-maskTwitter: https://twitter.com/itvnews/status/1316727894819909638?s=20Facebook: https://www.facebook.com/watch/?v=344267190014580YouTube: https://www.youtube.com/watch?v=uQSoN9e3ZNk
EETD assist with the Glasgow Nightingale Development

Professional Responders – Action to COVID 19 How important is it to have a workforce that has skills, knowledge, competence and is challenged and inspired daily to deliver excellence? Never more important than now!!! The pandemic has re- emphasised what we have known for a long time, that training and education is vital for our front-line responders. Currently cleaning teams globally are ‘charged with’ the ultimate responsibility for containing the problem and preventing the spread through effective cleaning and disinfection of the environment. The skill base required to achieve safe environments through effective cleaning and disinfection is more complex than acknowledged. The British Government has always been reluctant to invest in the cleaning sector and recently announced the withdrawal of funding to support vocational qualifications. How then do we respond to what has now significantly placed our cleaning teams at the forefront of saving the country? Cleaning teams work hand in hand with other front-line services- such as the NHS and never has it been more apparent how crucial the cleaning role is in support of recovery. The invisible workforce, with the correct skill set will be instrumental in assisting the country, and in fact the world, in reducing risk, containing spread and ultimately working towards the recovery process. What a superb accolade for our 1.6 million cleaning operatives in the UK, 5% of the UK workforce. Also, not to forget all the other key workers alongside the NHS we are in this together. Could it be that we will see Cleaning Teams on the next role of honours? Environmental Excellence Training & Education believes that all cleaning operatives should have access to learning and development opportunities, supported through government funding. The Government levy scheme which is limited does not provide sufficient access to suitable training required for cleaning in diverse environments. The only exception is the recently approved Cleaning in Healthcare Environments Apprenticeship, this alone will not be sufficient to upskill 1.63 million working in the Cleaning Industry. It is time as an industry and in reflection of the current pandemic to lobby the Government to recognise the vital contribution that our cleaning workforces are making now and their continued impact on the future health and wealth of the United Kingdom. A Personal Message Environmental Excellence Training & Development Ltd have been providing front line services- Training Education and Clinical Cleans to support the development of a 1000 bed space Nightingale Field Hospital in Glasgow. This herculean development was completed in 20 days. The Louisa Jorden Hospital named after a Glasgow born nurse and Scottish Heroine was clinically ready for patients on the 20th April. During this Pandemic situation I have taught and been taught. Observed humanity, humility and phenomenal courageous activity on a scale beyond comprehension I have laughed and cried, pushed and pulled, developed new skills, made new friends, reacquainted with colleagues from the past, and observed scared novice volunteers step up and say, ‘let us do this’! Furloughed industry colleagues embedding hearts and souls into the battle, long days and longer nights. A team spirit that is overwhelming. Despite the difficulties, uncertainties and emotional situations we have encountered I must say this has been the most rewarding time ever in my career. To see such magnificent widespread and genuine recognition of the cleansing armies, as they march in force with their battle equipment in readiness to annihilate the enemy, simply fills my heart with pride! Long may our cleaning workforce across the land be recognised for the true ambassadors of health and wellbeing that they are. Please take care of yourselves and see you on the other side of COVID-19. Together we can do this! Best Wishes Delia
AHCP Forum 2018 at St George’s Park

Delia gave 3 presentations over 3 days. The last one was an ahcp educational update announcing the very latest developments in education and training focused on Healthcare Cleaning Professionals.
Congratulations SYR

Environmental Excellence Training & Development Ltd congratulate SYR on the fabulous result as they demo the winning item. Well done team Scot Young Research
Interclean Amsterdam and iTeam UK

Interclean Amsterdam and iTeam UK (KILLIS) amazing representation of iTeam Global with 6 stands across the exhibition – cutting edge technology at every corner.Lesley wipes out bugs with the help of Charlie’s Angels lol.. a MUST see demo. Revolutionary!
Birmingham City Council Managers visit

Birmingham City Council Managers popped by today to see the fabulous progress being made by their 29 Level 2 Facilities Management Apprentices. Remember to make the most of The Apprenticeship Levy as BCC have – Use It or Lose It!
EETD In Action

Looking after your cleaning training and specialist Cleaning . EETD in action?