About Us

Environmental Excellence Training and Development Ltd are renowned solution providers working across all sectors and business sizes. Delivering quality education and training including apprenticeships with particular expertise in Health & Safety cleaning and the Environment.

‘Just For You’ Provision

Our provisions may be delivered to suit your operational needs either on site, online, via distance learning or a blend of all three. Our state-of-the-art training suite in Birmingham is acknowledged by the industry as a stimulating and professional working environment, offering client satisfaction and excellent results – this continues to be our driver for success.

Specialist Cleaning Services

We offer a range of cleaning services delivered by our fully trained Environmental Ninjas Any time, any place, anywhere – satisfaction guaranteed.

Meet The Team

Delia Cannings – Managing Director

A consummate professional driven by a passion for the Cleaning Industry. Leading the Association of Health Care Cleaning Professionals for many years from an educational perspective Delia remains focussed on raising the educational profile of the Cleaning Industry and beyond. Engaged with many industry projects and sitting on industry committees’ enables great access to cutting edge initiatives and sharing of best practice.


The development of cutting edge learning packages from entry to degree level has solidified the position of Environmental Excellence Training & Development as the number one training provider for education and training across the Midlands and beyond. Gaining ROTO & ROATP approval has enabled this company to secure numerous apprenticeship contracts and it continues to satisfy the educational appetites of the Cleaning Industry, the NHS, Local Authorities and the Hospitality sector.


Delia continues to thrive personally and professionally infused by her passion for the Industry. The unique audience style that is Delia’s brand, has led to much demand enabling her company Environmental Excellence Training & Development to thrive. Delia’s challenges have included several television appearances, media engagement, and appointment as the Chair of the United Housekeepers Association for Midlands Wales and the South West region, as well as being appointed as an external examiner for the University of Northampton and delivery associate for APSE

Kelly Louise Smith

Kelly Louise Smith is Senior Business Support Advisor for Environmental Excellence Training & Development Limited.
This role embraces marketing, procurement and learner engagement with a specific focus on developing robust industry links within healthcare environments, contract cleaning companies, universities and the hospitality industry.
An integral part of Kelly’s role for the past 4 years has been to assist in the development of educational packages designed to maximise training opportunities.
Kelly can offer advice on how training can benefit you, your staff and your business.

Pat O’Mara

Pat O’Mara has been involved in the cleaning industry for many years working her way through the ranks from operator to increasingly more senior roles. Pat has developed an enviable reputation for success leading on prestigious projects locally, nationally and internationally.


A commercially and operationally experienced individual within cleaning operations and HR.


Specialising in learning and development Pat is both determined and decisive using experience and initiative to develop opportunities in competitive business environments.


Challenges on the horizon associated with the world of Facilities Management provide the spark to ignite Pat’s enthusiasm which is without doubt phenomenal.


Alongside her colleagues at Environmental Excellence Training & Development she contributed to the submission resulting in the award of ROTO and ROATP status.


To this end, Pat has contextualised Apprentice programmes to ensure the vocational aspects directed at the cleaning industry are smart, measurable, achievable, realistic and timely.

Bernadette McDermott

Bernadette McDermott, a tutor for Environmental Excellence Training & Development Limited is constantly dedicated to raising standards in education and cleaning has won a City and Guilds award on the recommendation of the Worshipful Company of Environmental Cleaners. Bernadette has been involved in delivering cleaning science-related programmes across a range of sectors.
Most recently, she was recognised for outstanding achievements at the City and Guilds of London Institute’s annual Prince Phillip Medal ceremony. The awards, which celebrate outstanding tutors and individuals in the industry, were presented by HRH The Princess Royal, who is President of the Institute.
Bernadette has helped her students achieve the highest quality standards and thrive in the cleaning industry. She has assessed more than 300 students, many of whom went on to win awards, while raising standards within the profession. Her colleagues attest that Bernadette’s commitment and drive for excellence is embedded in all programmes she delivers and develops.