About Us

Delia Cannings – Managing Director

A consummate professional driven by a passion for the Cleaning Industry. Leading the Association of Health Care Cleaning Professionals for many years from an educational perspective Delia remains focussed on raising the educational profile of the Cleaning Industry and beyond. Engaged with many industry projects and sitting on industry committees’ enables great access to cutting edge initiatives and sharing of best practice.


The development of cutting edge learning packages from entry to degree level has solidified the position of Environmental Excellence Training & Development as the number one training provider for education and training across the Midlands and beyond. Gaining ROTO & ROATP approval has enabled this company to secure numerous apprenticeship contracts and it continues to satisfy the educational appetites of the Cleaning Industry, the NHS, Local Authorities and the Hospitality sector.


Delia continues to thrive personally and professionally infused by her passion for the Industry. The unique audience style that is Delia’s brand, has led to much demand enabling her company Environmental Excellence Training & Development to thrive. Delia’s challenges have included several television appearances, media engagement, and appointment as the Chair of the United Housekeepers Association for Midlands Wales and the South West region, as well as being appointed as an external examiner for the University of Northampton and delivery associate for APSE

Kelly Louise Smith

Pat O’Mara

Pat O’Mara has been involved in the cleaning industry for many years working her way through the ranks from operator to increasingly more senior roles. Pat has developed an enviable reputation for success leading on prestigious projects locally, nationally and internationally.


A commercially and operationally experienced individual within cleaning operations and HR.


Specialising in learning and development Pat is both determined and decisive using experience and initiative to develop opportunities in competitive business environments.


Challenges on the horizon associated with the world of Facilities Management provide the spark to ignite Pat’s enthusiasm which is without doubt phenomenal.


Alongside her colleagues at Environmental Excellence Training & Development she contributed to the submission resulting in the award of ROTO and ROATP status.


To this end, Pat has contextualised Apprentice programmes to ensure the vocational aspects directed at the cleaning industry are smart, measurable, achievable, realistic and timely.

Bernie